Job Title: Technology Services Camera Technician
Incumbents in this classification perform, conduct a variety of camera and troubleshooting analysis by monitoring City-wide cameras; responsible for repairing all types of cameras and other related equipment; Ensures work quality and adherence to established policies and procedures; Specific job duties might include disassembling and inspecting camera equipment to determine the problem, repairing, cleaning and calibrating cameras and broken parts and testing cameras for performance; Requires a good understanding of the different components that make up a camera; You need to be able to read camera instructions and specifications to find and solve technical problems.
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
- Monitors and assists with City-wide cameras (RTIC, "Public Safety Cameras,” and the other City Of Chattanooga and privately owned camera systems.)
- Fundamental understanding of DC (direct currents) and AC (alternating current) electrical circuits
- Monitors camera feeds channels to verify proper functionality in areas with City Cameras
- Monitors camera dashboard and works with City departments & vendors to restore service with Cameras.
- Follows up on service requests submitted where troubleshooting or assistance is needed to restore camera service.
- Works directly with the vendors and internal teams to determine cameras needed for new projects and upgrades.
- Works closely with Technology Services (Service Desk, Project Management Office, Infrastructure/Networking,), & CPD to provide support by:
Reviewing videos; Providing footage if requested.
- Three (3) years of camera experience are preferred. A Bachelor's Degree or any combination of equivalent experience and education. High School diploma or equivalent required.
- Good communication skills.
- Ability to work well with a team.
- Knowledge of interpreting and diagnosing camera issues.
- Ability to multi-task in a fast-paced environment
- Ability to effectively communicate and disseminate information as needed.
- Ability to work with law enforcement units, and vendors.
- Ability to accomplish tasks with little to no direct supervision.
- Must be familiar with the following: Google Workspace: Google Docs/Google Sheets/Google Mail/
- Keen attention to detail
- Experience with camera replacement is preferred.
- Applicants selected will serve a six (6) month training/probationary period.