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CoC_Technology Services Camera Technician

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Job Title: Technology Services Camera Technician

Duration:
Job Descriptions:
Summary

Incumbents in this classification perform, conduct a variety of camera and troubleshooting analysis by monitoring City-wide cameras; responsible for repairing all types of cameras and other related equipment; Ensures work quality and adherence to established policies and procedures; Specific job duties might include disassembling and inspecting camera equipment to determine the problem, repairing, cleaning and calibrating cameras and broken parts and testing cameras for performance; Requires a good understanding of the different components that make up a camera; You need to be able to read camera instructions and specifications to find and solve technical problems.

Responsibilities

(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)

  • Monitors and assists with City-wide cameras (RTIC, "Public Safety Cameras,” and the other City Of Chattanooga and privately owned camera systems.)
  • Fundamental understanding of DC (direct currents) and AC (alternating current) electrical circuits
  • Monitors camera feeds channels to verify proper functionality in areas with City Cameras
  • Monitors camera dashboard and works with City departments & vendors to restore service with Cameras.
  • Follows up on service requests submitted where troubleshooting or assistance is needed to restore camera service.
  • Works directly with the vendors and internal teams to determine cameras needed for new projects and upgrades.
  • Works closely with Technology Services (Service Desk, Project Management Office, Infrastructure/Networking,), & CPD to provide support by:
    Reviewing videos; Providing footage if requested.
Minimum Qualifications
  • Three (3) years of camera experience are preferred. A Bachelor's Degree or any combination of equivalent experience and education. High School diploma or equivalent required.
  • Good communication skills.
  • Ability to work well with a team.
  • Knowledge of interpreting and diagnosing camera issues.
Knowledge and Skills
  • Ability to multi-task in a fast-paced environment
  • Ability to effectively communicate and disseminate information as needed.
  • Ability to work with law enforcement units, and vendors.
  • Ability to accomplish tasks with little to no direct supervision.
  • Must be familiar with the following: Google Workspace: Google Docs/Google Sheets/Google Mail/
  • Keen attention to detail
  • Experience with camera replacement is preferred.
  • Applicants selected will serve a six (6) month training/probationary period.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, climbing, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Work Environment
Medium Work: Exerting up-to 50 pounds of force occasionally, and/or up-to 20 pounds of force frequently, and/or up-to 10 pounds of force constantly to move objects. Incumbents may be subjected to electrical currents.