Our customers trust us to plan, design, and help implement organizational strategies to manage mission-critical IT infrastructure and extract the best value from their IT investments. Our IT Infrastructure Management Framework is cost effective, reliable, and remains cutting edge and constantly updated through our IT Infrastructure Practice Center of Excellence. 22nd Century has incorporated automation, simplification, documentation and controls, quality support, and industrialized reviews into our proven operating model. This combines ISO 20000, ITIL, Lean, and root cause corrective action (RCCA) methods to proactively eliminate defects in IT Infrastructure for continuous process improvement.
Our modern IT infrastructure support is Cloud Native with software running in Containers versus typical virtual on-prem or cloud environments. A containerized approach with Kubernetes, K8s, and K3s works both in on-prem and cloud to allow portability of modern software solutions across cloud and hybrid environments while using far less resources at higher utilizations. Our Containerized Infrastructure with NAS and extended cloud storage to S3 and Blobs supports accelerated delivery to production, continuous security, product resiliency, DR, improved use with microservices and better integration with DevSecOps enterprises. Our hyperconverged infrastructure approach manages compute, network, and data storage resources from a single interface. We support modern workloads with scalable architectures on industry-standard hardware and cloud computes.
- Technical Support of technology assets and services
- Operating Help Desks
- Managed Data Centers
- Network Design & Engineering
- End-to-End Implementations
- Network Management & Performance
- NOC Management
- Network Operations Center Support
- Disaster Recovery and Business Continuity
- System Maintenance
- Operations and Support
- Service Quality Management
- Proactive Automation & Management
- Patch Management
- Multiple Operating Systems and Environments
- On-site and Remote Systems Maintenance
- SAN, SRM, NAS, and Cloud Storage
- Storage Virtualization
- Snapshot and Mirroring
- Server Virtualization
- Storage Virtualization
- Containerization
- Scalability and better ROI
- Improved Total Cost of Ownership (TCO)
- Reduced Cost of Operational Expenditures (OPEX)
- Reduced Cost of Capital Expenditures (CAPEX)
- Gain flexibility, Scalability, Agility and Cost efficiencies
- Reduced or restructured costs, with pay-as-you-go models
- Enhanced Security and Compliance with Improved Cyber Security
- Enhanced Performance and Efficiency
- Extensive Automation and Self-service Capabilities
- User and Desktop IT Support
- BYOD and Mobility Support
- End-to-end IT Infrastructure Support
- Password and 2FA Authentication Support
- Tier 1, 2 and 3 Support
- Voice over Internet Protocol (VoIP) Support
- Remote and On-site Support